Services Policy
Effective Date: September 2026 • Version 2.1 • SocialDine Inc.
Service Mission & Scope
SocialDine provides an end-to-end social dining discovery and coordination engine. We empower culinary enthusiasts to discover exceptional local venues, organize group dining tables, and cultivate real-world community through shared gastronomic experiences.
1. Core Platform Capabilities
Our service ecosystem comprises four integrated operational capabilities:
A. Curated Venue Discovery
Real-time dining directory featuring verified partner venues, curated vibes, dish recommendations, and live table seat availability.
B. Social Matchmaking & Open Tables
Algorithmic taste-based dining matchmaking connecting compatible members based on culinary curiosity and shared dietary lifestyle.
C. Reservation Coordination
Automated table bookings directly synced with partner restaurant reservation management systems.
D. Verified Safety Standards
Strict profile verification, emergency safety check-in, and rapid support escalation during live dining sessions.
2. Table Host & Guest Protocols
To preserve harmony at every table, all participants adhere to shared operating protocols:
- Table Initiators (Hosts): Set the dining vibe, select confirmed partner venue locations, and greet arriving guests with warmth.
- Confirmed Attendees (Guests): Confirm RSVP at least 4 hours prior, arrive promptly, and actively communicate in the ephemeral table chat in case of transit delays.
- Equal Seat Guarantee: No guest may be excluded or treated unfairly based on gender, race, religion, sexual orientation, or physical ability.
3. Bill Settlement & Split Check Etiquette
SocialDine coordinates bookings and tables, but does not bill users for restaurant food and beverages unless an all-inclusive ticketed culinary event is explicitly noted:
Standard Restaurant Dining Sessions:
Diners settle their meal tabs directly with the restaurant service staff. Tablemates are expected to pay for items they order plus their proportionate share of venue taxes and gratuity.
4. Partner Restaurant Guidelines
Partner venues agree to honor reserved tables and provide equal hospitality to SocialDine parties. Individual restaurant policies—including dress codes, seating time limits during peak weekend service, and corkage fees—remain under the sole discretion of the respective venue.
5. Service Availability & Demo Web Sandbox
We strive for 99.9% platform uptime across our production infrastructure. Public preview testing on our live demo web app (web.socialdine.online) may undergo scheduled rolling updates without prior disruption notices as new features are deployed.
6. Service Inquiries & Support Escalation
For dining session assistance, partner onboarding inquiries, or service feedback:
Official Email: socialdine.offical@gmail.com
Instagram Support: @social_dine_
Platform Domain: https://socialdine.online
Live Demo Web App: https://web.socialdine.online